Red Mango Gift Card Common Questions

 

How do I check my gift card balance?

You can check your gift card balance at any participating Red Mango location that sells Red Mango gift cards, or online here.

 

Can I purchase a gift card online?

Yes. You can purchase a gift card online here.

 

Can I use my gift card as a loyalty card?

No. Red Mango gift cards only hold a dollar value, not loyalty points.

 

Can I add value to my Red Mango gift card?

In the United States, you can load a dollar value on a Red Mango gift card by using a credit card, debit card or cash by visiting any participating Red Mango location. You may not load more than $250 worth of value on each Red Mango gift card. The minimum amount that must be loaded on your Red Mango gift card is $5. Red Mango may change the maximum and minimum amounts at any time by notifying you at the point of sale, by phone when you call or on the Site, and such change shall not constitute an amendment to this agreement.

 

What is the difference between adding money to a gift card and adding money to a loyalty card?

None. The only difference is for the added convenience of having just one card that works as both a stored value and loyalty card, instead of two separate cards.

 

Can I get CLUB MANGO points for purchasing a RED MANGO gift card?

No. You are not able to earn Club Mango Mango Points for purchasing Red Mango gift cards. You can only earn Mango Points on qualified purchases in participating Red Mango locations, which include payments made through the redemption of Red Mango gift card. 

 

How to I replace a lost or stolen gift card?

Lost, stolen or damaged Red Mango gift cards may be replaced with a new gift card in the amount of any remaining balance on the gift card after Red Mango's receipt of the number and proof of purchase (i.e., receipt) of the lost, stolen or damaged gift card. If your gift card has been lost, stolen or damaged, please mail: (1) the number of your old gift card, (2) an original Red Mango store receipt indicating the purchase of the gift card (a copy of the receipt is not acceptable), (3) a copy of a valid government issued I.D. (Driver's License, Military I.D., or Passport), and (4) your complete name and mailing address to: Red Mango, Inc., Attn: Gift Cards Replacement, 13014 N Saguaro Blvd, Ste. 102, Fountain Hills, AZ 85268.  Upon satisfactory receipt of these required information, Red Mango will cancel your old gift card and issue a new gift card in the amount of any remaining balance on your old gift card on the date of Red Mango's receipt of the such information. The replacement gift card will be mailed to the address you provide, which must be a valid street address. P.O. Boxes will not be accepted. Please make a copy all documents you submit to us for your records. All documents submitted become Red Mango's property and will not be returned. Please allow up to 8 weeks for delivery of the replacement gift card. Red Mango shall not be responsible for any lost, late, illegible, damaged, misdirected, incomplete or postage due mail. Fraudulent submissions may result in prosecution under applicable federal mail fraud statutes.

 

Does my RED MANGO gift card have an expiration date?

Red Mango gift cards are not subject to any service fees or expiration dates.

 

Can my RED MANGO gift card be used to purchase other gift cards? And can I get CLUB MANGO points for purchasing a Red Mango gift card?

No. Red Mango gift cards are redeemable for food, drink and eligible merchandise at participating Red Mango locations in the US.  Eligible merchandise or services are determined by Mango in its sole discretion and may be changed without notice.  Gift cards cannot be used to purchase other gift cards and you will not receive Mango Points for the purchase of any gift card.  Further, you cannot use Club Mango rewards to purchase Red Mango gift cards.

 

Are RED MANGO gift cards redeemable for cash?

Gift cards cannot be redeemed for cash or applied as payment to any Red Mango account, unless required by law.  In California, all Red Mango gift cards are redeemable for cash upon request if the balance on the card is less than $10.00. Red Mango gift cards may be redeemable for cash when their balance falls below a certain amount in other states as well. 

 

 How can I E-Gift a RED MANGO Gift Card?

  • Giving friends and family the gift of Red Mango just got easier!  You now have the ability to purchase gift cards online.
  • To order, simply click on the "Gift Card" tab via this website and then on "Buy Online" to purchase. 
  • You will have the ability to select a gift card design, the gift card amount (can choose a predetermined amount via a drop down menu or other amount by typing it in the requested field), and the delivery method (via a Facebook post or by sending a direct email).
  • After typing in a personalized message and confirming the order, the recipient will receive notification of their gift via a Facebook post or direct email message (depending on the selection that was made during the ordering process). 
  • Please note that the recipient will not receive a plastic card.  If you are the recipient and want a physical card, simply bring in the email notification to your local participating Red Mango location to exchange it for a physical card.
  • Recipients will have the ability to redeem their gift card in store by presenting the cashier at their local participating Red Mango location with the unique 10 digit number printed on the email notification.

 

Please note that your use of a Club Mango card and/or Red Mango gift card constitutes your acceptance of the complete terms and conditions of our loyalty and gift card programs. Red Mango may, at any time, and at its sole discretion, modify these terms and conditions, with or without notice. Such modifications will be effective immediately upon posting. You agree to review these terms and conditions of use periodically, and your continued use of your Club Mango card and/or Red Mango gift card following such modifications will indicate your acceptance of any modified terms and conditions of use. If you do not agree to any modification of the terms and conditions of use, you must immediately stop using your Club Mango and/or Red Mango gift card.