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CLUB MANGO®

CLUB MANGO is the exclusive RED MANGO loyalty card program that allows you to earn Mango Points for every qualified purchase you make in any participating RED MANGO location.  All customers can join CLUB MANGO. There is no fee to join.  You will earn 10 Mango Points for every dollar spent on qualified purchases in a participating location. You will earn 50 Mango Points upon complete registration of your initial CLUB MANGO card/account. You will receive a $5 reward for every 500 Mango Points you earn. You will receive a $5 reward on your birthday (provided that you have registered your CLUB MANGO card at least two weeks prior to your registered date of birth). Your rewards are automatically saved on your CLUB MANGO account. To redeem them, you must present either your CLUB MANGO card, 16 digit Club Mango account number, or the telephone number you used to register your CLUB MANGO card, at time of purchase.  Your CLUB MANGO card can also be used as a prepaid/stored value card (see below). As a CLUB MANGO member, you may receive special promotions, coupons and invitations to exclusive events at RED MANGO locations.  You must present your CLUB MANGO card at the time of check out to earn Mango Points; however, if you forget to show or bring your CLUB MANGO card with you, please take your original receipt back to the RED MANGO store from which you made your purchase, and request your CLUB MANGO points for that purchase be added to your CLUB MANGO account. If the RED MANGO store is unable to do so, please email us at clubmango@redmangousa.com and attach a copy of your receipt for the previous qualified purchases along with your CLUB MANGO card number and the email address with which you registered your CLUB MANGO account.  This will allow us to update your account accordingly with Mango Points earned for any qualified purchases you make in participating RED MANGO location(s).  If you cannot send an email, then you can mail a copy of your receipt and your CLUB MANGO card number to Red Mango, Inc., Attn:  Club Mango, 2811 McKinney Ave., Ste. 354, Dallas, TX 75204.  Click here for answers to frequently asked questions regarding CLUB MANGO.

Your use of a CLUB MANGO card constitutes your acceptance of the complete terms and condition.  Mango may at any time, and at its sole discretion, modify the terms and conditions, with or without notice. Such modifications will be effective immediately upon posting. You agree to review these Terms of use periodically and your continued use of your CLUB MANGO card following such modifications will indicate your acceptance of any modified terms and conditions of use. If you do not agree to any modification of the terms and conditions of use, you must immediately stop using your CLUB MANGO card.

Mango may make changes to CLUB MANGO, including, without limitation, the benefits of the program, at any time, and from time to time, without prior notice.  Further, Mango reserves the right to suspend or end the CLUB MANGO program without prior notice, in Mango's sole discretion. Mango also reserves the right to suspend or end the CLUB MANGO program or certain aspects and/or benefits thereof in certain geographic areas without prior notice.  Void where prohibited.

 

MANGO POINTS AND REWARDS

Regardless of the dollar value on your CLUB MANGO card, you'll earn Mango Points every time you make a qualified purchase at a participating RED MANGO location as long as you present your CLUB MANGO card at the time of purchase.  Qualified purchases are determined by Mango in its sole discretion and may be changed without notice.  The purchase of a RED MANGO gift card and/or redemption of CLUB MANGO rewards are not qualified purchases; however, purchases (other than purchases of gift cards) made at a participating RED MANGO location using a RED MANGO gift card and/or a preloaded CLUB MANGO card (other than use of any CLUB MANGO rewards) are considered qualified purchases.  You cannot use rewards to purchase RED MANGO gift cards. Please note that your Mango Points and rewards will expire upon the earlier of (a) 12 months of inactivity on your CLUB MANGO card, or (b) the following Mango Points and rewards expiration schedule: 

  • Birthday Rewards, which are $5 rewards we give you on your birthday, expire 30 days after you receive your reward
  • Earned $5 Rewards, which are $5 rewards we give you for every 500 Mango Points you earn, expire 60 days after you receive your reward
  • Coupons and other rewards we may send you on a periodic basis that are neither Birthday Rewards or Earned $5 Rewards expire 30 days after you receive the coupon or reward

The only way to redeem your rewards from Mango Points and/or your birthday and other rewards earned is by registering your CLUB MANGO card and presenting your card at the register of a participating RED MANGO location at the time of check-out.  Until you register your CLUB MANGO card, you will not be able to redeem your rewards.  You will, however, continue to accumulate Mango Points for qualified purchases in participating RED MANGO locations.  If you want to combine your Mango Points and/or rewards from multiple cards, simply register the CLUB MANGO card that you will keep as your primary CLUB MANGO card and contact us via the Contact Us section of the Site  with your request to combine multiple CLUB MANGO cards.  We will need the numbers of all CLUB MANGO cards and you will need to indicate which CLUB MANGO card is the primary card; we will transfer your Mango Points and/or rewards from the identified CLUB MANGO cards to the one that you designate as your primary card, and then deactivate your other CLUB MANGO cards.

 

USE OF YOUR CLUB MANGO CARD AS A PREPAID/STORED VALUE CARD

Your CLUB MANGO card allows you to load a dollar value on to it for future purchases at participating RED MANGO locations. The dollar value that you load onto your CLUB MANGO card is a prepayment only for the goods and services of participating RED MANGO locations. No credit card, credit line, overdraft protection or deposit account is associated with a CLUB MANGO card. Unless otherwise required by law or permitted by these Terms, any amount on your CLUB MANGO card is nonrefundable and may not be redeemed for cash. No interest, dividends or any other earnings on funds deposited to a CLUB MANGO card will accrue or be paid or credited to you by Mango. The value associated with the CLUB MANGO card is not insured by the Federal Deposit Insurance Corporation (FDIC).

Most RED MANGO locations in the United States accept your CLUB MANGO card. Certain RED MANGO-branded locations may not permit you to use the CLUB MANGO card for payment, including some airport, grocery and bookstore locations, or in stores located outside the United States.  We reserve the right not to accept any CLUB MANGO card or otherwise limit use of a CLUB MANGO card if we reasonably believe that the use is unauthorized, fraudulent or otherwise unlawful.

 

ADDING VALUE TO YOUR CLUB MANGO CARD

Your CLUB MANGO card can be used as a RED MANGO gift card. In the United States, you can load a dollar value on a CLUB MANGO card by using a credit card, debit card or cash by visiting any participating RED MANGO location. You may not load more than $250 worth of value on each CLUB MANGO card. The minimum amount that must be loaded onto your CLUB MANGO Crd is $5. Mango may change the maximum and minimum amounts at any time by notifying you at the point of sale, by phone when you call or on the Site, and such change shall not constitute an amendment to this agreement.

 

RECEIPTS AND STATEMENTS

Cardholders are not sent statements of itemized transactions from a CLUB MANGO card account. You can check the balance of your CLUB MANGO card or review recent transactions on your CLUB MANGO card by clicking here, or by calling 1-214-302-5915. You will need to have your CLUB MANGO card available in order to access your account. The account balance for a CLUB MANGO card or RED MANGO gift card also will appear on your receipt from a point-of-sale register. When you use your CLUB MANGO card, you will receive a receipt if you request one but will not be asked to sign the receipt. The receipt will indicate that the purchase was made using a CLUB MANGO card and will provide the remaining balance of your CLUB MANGO card. You should keep your receipts and check your online statement to ensure that your account balance is correct.

 

BILLINGS AND ERROR CORRECTIONS

We reserve the right to correct the balance of your CLUBM MANGO card account if we believe that a clerical, billing or accounting error occurred. If you have questions regarding your transaction history or any correction, or if you dispute any transaction or correction that has been assessed against your CLUB MANGO card, please contact us via our Contact Us page on the Site, or call 1-214-302-5915. We will conduct an investigation and communicate the results and correct any error that we verify as soon as we finish the investigation. If no error was found, we will communicate an explanation. We shall have no liability for any billing error unless you provide us notice within 60 days of the date of the transaction in question. You should monitor your transactions and account balances closely.

 

REGISTRATION, LIABILITY FOR UNAUTHORIZED TRANSACTIONS

Because your CLUB MANGO card is used like cash for purchases from participating RED MANGO locations, you are responsible for all transactions associated with your CLUB MANGO card, including unauthorized transactions. However, if your CLUB MANGO card is lost, stolen or destroyed, the card can be replaced with the balance remaining on it at the time of your call, but only if you have registered it with us. See below on how to register your CLUB MANGO card. Please notify us immediately if you change any of your registration information.  If your CLUB MANGO card becomes lost, stolen or damaged, you should contact us via the Contact Us section of the Site .  Your CLUB MANGO card balance is only protected from the point in time you notify us that your CLUB MANGO card is missing. We will freeze the remaining balance on your CLUB MANGO card at the time you notify us and will load that remaining balance on a replacement CLUB MANGO card.

 

CLUB MANGO REGISTRATION

In order to join CLUB MANGO, you must first obtain and activate a CLUB MANGO card at any participating RED MANGO location. Then, register your CLUB MANGO card online here.  After you register your card, you can start collecting Mango Points for all of your qualified purchases. Please note that you must present your CLUB MANGO card at the time of purchase to collect your Mango Points and/or redeem rewards. You must provide us with your email address in order for us to be able to send to you special promotions, coupons and/or invitations to exclusive events from RED MANGO. 

 

REPLACING A LOST OR STOLEN CLUB MANGO CARD

If your CLUB MANGO card is ever lost or stolen, visit your local participating RED MANGO location and request a new CLUB MANGO card.   If you remember the 16 digit number of the CLUB MANGO card you have lost or stolen, a participating RED MANGO store will be able to deactivate your old card and issue you a new one.  If you do not remember the 16 digit number, you will need to obtain and register a new CLUB MANGO card using a new username and password, but the same email address you used to register your previous card that was lost or stolen card.  Once you have done this, contact us via the Contact Us section of the Site to request that your Mango Points and reward balances be transferred from your old CLUB MANGO card to your new one.  We will need the new CLUB MANGO card number as well as the username or email address connected to your old account in order for us to be able to transfer your Mango Points and/or rewards.

 

USERNAME, PASSWORD AND ACCESS TO YOUR CLUB MANGO ACCOUNT

You are solely responsible for managing your password and for keeping your password confidential. No one from Mango will be authorized to provide you your password.  If you forget your username or password, click on the "Forgot Your Password" link located here, or contact us via the Contact Us section of the Site to request your user name or password.  For your privacy, we do not have access to your password information.  However, we can reset it for you so that you can update your account with a new password.  You are also solely responsible for restricting access to any computer you use to access your CLUB MANGO membership. You agree that you are responsible for all activities that occur on your account or through use of your password by yourself or by other persons.  If we provide you with, and you opt for a "Remember me" feature for your CLUB MANGO account, or if you login with your personal Facebook account, a cookie helps Mango recall certain items of your specific information on subsequent visits, including your username and password. When you return to CLUB MANGO, the information you previously provided can be retrieved, so that it is not necessary to enter your username and password to access certain functionality. While cookies are a convenience, please remember that if you elect the "Remember Me" option, anyone who can access the computer you are using will have the ability to access your account for certain functions and view certain information about your account. 

 

CONSENT TO ELECTRONIC COMMUNICATIONS

You consent to receive communications from Mango about RED MANGO and/or your CLUB MANGO membership electronically, either by e-mail or by notices posted on this Site, as determined by Mango in its sole discretion. You agree that any requirement that a notice, disclosure, agreement, or other communication be sent to you by Mango in writing is satisfied by such electronic communication. You agree that Mango may send you e-mails which include notices about your account as well as information pertaining to our service, such as featured products or new offerings. You agree that this information is part of your membership and your relationship with Mango.

 

MANGO INITIATED CLUB MANGO CANCELLATIONS

Mango may suspend or cancel your CLUB MANGO membership account, or otherwise restrict your use of any of Mango's services, in Mango's sole discretion, with or without cause.